Service Technician

Amusement Machine Service Technician Duties:
 
- Resolve customer concerns with problems regarding amusement and gaming machines, responding to service calls onsite at customer locations (bars, restaurants, family entertainment centers).
- Install, fill, and service ATM machines at various locations.
- Perform preventative maintenance and technical troubleshooting of all gaming and amusement machines and ATMs.
- Organize and properly account for all paperwork pertaining to required maintenance, updates, and ordering of parts.
- Monitor and program amusement and gaming machine CPU boards to company standards for a variety of machines.
- Repair, move, and install amusement and gaming machines, pool tables, dart boards, and other related equipment as directed by the supervisor.
- Keep detailed records of all machine inventory, required upgrades, and parts.
- Conduct routine inspections and preventative maintenance to ensure optimal performance of amusement equipment.
- Diagnose and troubleshoot mechanical issues, and perform necessary repairs or replacements.
- Maintain accurate records of all maintenance and repair activities.
- Drive a company van to travel to different locations for field service appointments.
 
Requirements:
  • Proven experience as a Service Technician or similar role.
  • Strong mechanical aptitude and knowledge of vending and amusement equipment repair and maintenance.
  • Valid driver's license with a clean driving record.
  • Excellent problem-solving skills and ability to work independently.
  • Strong attention to detail and ability to follow instructions accurately.
  • Ability to lift heavy objects and work in various weather conditions.

Benefits:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Life insurance
  • 401(k) matching
  • Fuel card
  • Company truck
  • Tools provided
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