Amusement Machine Service Technician Duties:
- Resolve customer concerns with problems regarding amusement and gaming machines, responding to service calls onsite at customer locations (bars, restaurants, family entertainment centers).
- Install, fill, and service ATM machines at various locations.
- Perform preventative maintenance and technical troubleshooting of all gaming and amusement machines and ATMs.
- Organize and properly account for all paperwork pertaining to required maintenance, updates, and ordering of parts.
- Monitor and program amusement and gaming machine CPU boards to company standards for a variety of machines.
- Repair, move, and install amusement and gaming machines, pool tables, dart boards, and other related equipment as directed by the supervisor.
- Keep detailed records of all machine inventory, required upgrades, and parts.
- Conduct routine inspections and preventative maintenance to ensure optimal performance of amusement equipment.
- Diagnose and troubleshoot mechanical issues, and perform necessary repairs or replacements.
- Maintain accurate records of all maintenance and repair activities.
- Drive a company van to travel to different locations for field service appointments.
Requirements:
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Proven experience as a Service Technician or similar role.
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Strong mechanical aptitude and knowledge of vending and amusement equipment repair and maintenance.
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Valid driver's license with a clean driving record.
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Excellent problem-solving skills and ability to work independently.
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Strong attention to detail and ability to follow instructions accurately.
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Ability to lift heavy objects and work in various weather conditions.
Benefits:
- Paid time off
- Health insurance
- Dental insurance
- Life insurance
- 401(k) matching
- Fuel card
- Company truck
- Tools provided